Travel Updates

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Severe Snowfall forecast for Eastern USA

Severe snowfall in the New York (JFK or Newark) and Washington DC area on Saturday 23 January 2016 has caused some continued disruption to travel arrangements today. Virgin Atlantic have announced the cancellation of some flights travelling to and from New York and Washington today (Sunday 24th January) only

If you’re booked to travel today to one of these destinations, we strongly recommend checking your travel arrangements. Virgin Holiday's are in the process of contacting all affected customers due to travel today (Sun 24th January) to discuss alternative options.

Customers due to travel to the East Coast USA should check the respective airlines website for the latest information on their flying schedule before travelling to the airport. If your flight has been cancelled, please do not travel to the airport. In addition we advise customers to update their mobile phone details in the ‘My Booking’ section of the airlines website so they can send text messages in the event of other significant disruptions.

If you are affected by these cancellations, our Customer Service Team will be available on 0344 573 0088 to advise with alternative options.

We will continue to closely monitor the situation to ensure minimal impact on our customers, and provide updates as we receive information.

We're sorry for any inconvenience this disruption may cause.

Seaweed in the Caribbean

A situation has been brought to our attention regarding an increased level of seaweed sporadically affecting some of the beaches in the Caribbean at the moment and that this can change daily with the currents. All hotels affected have been working hard to remove this type of seaweed from their beaches with your enjoyment in mind. Unlike other natural phenomena, this is not a regular annual occurrence and we are monitoring it closely. Our In Resort Teams are on hand during your holiday should you wish to contact them.

Virgin Atlantic seat requests

Virgin Atlantic have made some changes to the way you can request seats with them. Please take a look here for more details.

Changes In Security Measures

To comply with new security requirements from the US Government customers travelling from the UK to the US may be subject to additional searches and questions. Customers may be asked to turn on personal electronic or battery powered devices in order to demonstrate how they work. If, when requested, you are unable to turn your device on, you will not be able to travel with your device.

To help avoid delays to your journey please ensure you arrive at the airport with all your devices fully charged. We would like to thank you for your co-operation.

ESTA - Electronic System for Travel Authorization

It is mandatory for anyone travelling to or transferring through the US under the Visa Waiver Program, to obtain approval to travel no later than 72 hours prior to travel by completing an online process ESTA (Electronic System for Travel Authorisation (ESTA) scheme. The cost of an ESTA is currently approx $14 per person and can be obtained by visiting https://esta.cbp.dhs.gov or the Visit USA Website at www.visitusa.org.uk where further information on the scheme and up to date fee can also be found. Once completed & approved, the ESTA application is valid for two years and allows multiple visits without the need to reapply. Travellers can apply for an ESTA even if they have no firm plans to travel to the US.

Failure to obtain an ESTA could result in the passenger being denied boarding by the airline.

An ESTA is only valid for stays of 90 days or less.

The ESTA is very similar to the automated visa that you purchase to enter Australia and is completely paperless.

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