Our promise to you - we will not be beaten on price!
Here at Travel City Direct we are dedicated to offering you the best holidays to Florida and the Caribbean, and at an unbeatable price, which is where our new Price Match Promise comes in.

We are so confident that we won’t be beaten on price, that if after booking your holiday with Travel City Direct, you find the same holiday cheaper elsewhere we will match that price. That way you get your dream holiday at a dream price with a name you can trust – something you can be sure of as we are part of the Virgin Holidays family, which offer the security and reassurance that comes with us being backed by the world’s most successful transatlantic holiday company. Plus, we are fully ABTA bonded and a member of the Civil Aviation Authority, so your holiday and your money are safe.
So, in the unlikely event that you do find your holiday cheaper elsewhere this is what you need to do:
- Check all the details. Is the quote you have based on the same hotel, departure dates, duration, party size, transfers or car hire and including scheduled flights?
- If it is, send all of the details to pricematch@travelcitydirect.com within 24 hours of booking telling us who you got the quote from, when it was for, what is included and how much cheaper it was
- We will check through all the details, and if the quote matches your holiday booking we will refund the difference. That’s our Price Match Promise.
Full terms and conditions
If within 24 hours of booking your holiday with Travel City Direct, you can supply us with a printed quote from a single other ABTA Tour Operator holding an ATOL license, offering an identical package holiday which is available for the same dates at a lower price than you have paid with us, we will match the lower price, subject to the following conditions:
The holiday must be for the same number of people, to the same destination, accommodation, room type and board basis with the same transfer type. It must be for the same departure dates and duration, and feature scheduled flights in the same available booking class. If car hire is included in the package, the car size and any applicable insurance must be the same.
This guarantee applies to new bookings only, for departures up to 31/03/2011. It excludes blackout periods that apply from 08th October 2010 to 23 October 2010 and 12 February 2011 to 23rd February 2011.
Printed proof must take the form of an email or letter from the other ABTA Tour Operator or a screengrab from their website. Quotes must be obtained within 24 hours of booking your holiday and proof of the date at which it was given is to be provided. Emails should be sent to pricematch@travelcitydirect.com.
We will action all price match queries within one working day. Price match guarantee may be withdrawn at any time without prior notice. All holidays bookings are subject to Travel City Direct’s standard terms and conditions which can be found here.
There are many ways to pay...
Standard Deposit
When you make your booking online, if your departure is more than 8 weeks away, you only need to pay a deposit of £120.00 per person including children (£115 for infants).
The full balance is required 10 weeks before departure. However, if travel is within 8 weeks of making your booking, payment is required in full when you book the holiday.
Pay in full or in chunks
You can pay for your holiday all in one go if you want.
Alternatively you might want to pay a few hundred pounds this month and only fifty next month.
Late Bookings
If your holiday is within 8 weeks of making your booking, payment is required in full when you book the holiday.
Debit and Credit Cards

Payment is by debit or credit card when you book.
Please note for payment by credit card there is a surcharge of 2% (no charge for debit card). This will automatically be added to your booking.
Verified by Visa and Mastercard Secure

For your increased protection we may take you to the Verified by Visa or Mastercard Secure service for credit card verification. You will be returned to our site when this process is complete.
Guaranteed protection, security and peace of mind
When you buy an ATOL protected air package from us you will receive a confirmation invoice confirming your arrangements and your protection under our Air Travel Organiser's Licence number 2358.
In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad or will arrange to refund any money you have paid to us for an advance booking, except where your contracted arrangements with us do not include transport to and from the UK. In this case, if already abroad, you will be returned to the point where your contracted arrangements with us commenced.
For further information, visit the ATOL website at www.atol.org.uk. The price of your holiday includes £1 per person as part of the ATOL Protection Contribution (APC). This charge is included in our advertised prices and shown on your confirmation invoice.
If you book arrangements other than a package holiday from this website, the financial protection referred to above does not apply.

We are also a registered member of the Association of British Travel Agents (ABTA) to ensure that our customers get the most from their travel by working to high professional standards and offering choice, value and quality. Our ABTA membership number is V2043
Secure online booking

Our online booking uses world class SSL (Secure Socket Layer) technology to encrypt your details as they are being sent back and forth across the Internet making it safe and secure.
Secure online booking

Our online booking uses world class SSL (Secure Socket Layer) technology to encrypt your details as they are being sent back and forth across the Internet making it safe and secure.
Great Destinations
Wherever you fancy going, whatever you want to experience on your holiday, you get more with Travel City Direct. Whether you’re up for a ‘thrill’ or a ‘chill’, we have an amazing range of worldwide destinations that’ll invigorate your senses, inspire and amaze you.
We can whiz you away to must see natural wonders, to rare and beautiful wildlife, and to the heart of unique and varied cultures. We’ll give you a shot of adrenalin, with watersport thrills, outback adventures and the latest spine tingling theme park rides. You can indulge in cocktails by the waters edge, celeb spot from behind your shades or just getaway from the hustle and bustle in a romantic hideaway for some pampering. And of course we’ll tip you off to the latest hip and trendy nightlife along the way; the best restaurants and bars serving posh nosh and sumptuous wines, and all spots for chic to bargain shopping.
To read more about why you get more with Travel City Direct – click a destination link below…

- We fly passengers directly to Barbados, Antigua, St Lucia, and most recently to Jamaica. The unique sister company relationship we have with Virgin Atlantic ensures we are competitive and offer a great experience from the start of the holiday booking experience to the return.
- Where we can we are extending the child age limit to include young teenagers (up to 16 years).
- We feature a range of cruises.
Start planning your Caribbean holiday...

- We have direct daily flights with Virgin Atlantic. With up to 3 a day, we offer the most flexible holidays on the market. We also have a direct service from Glasgow to Orlando in the summer holiday period
- FREE DIY or twilight check in
- FREE pre-bookable seats online
- Lowest price guarantee on all holiday package prices
- Lowest price guarantee park attraction tickets
- Experienced Travel City Direct rep service in resort, with welcome meetings to give you inside tips on your resort and the opportunity to buy exclusive and discounted experiences and excursions. We also have a freephone emergency contact number with a live operator on call 24hrs a day
Start planning your Florida holiday...