By post
Travel City Direct
The Galleria
Station Road
Crawley
West Sussex
RH10 1WW
By telephone
- Sales and Service: 0844 557 6969
Sales Centre opening times
To get a quote or book a holiday our Travel Experts are here 7 days a week. Our opening hours are:
- Mon - Fri: 9.00am - 9.00pm
- Saturday: 9.00am - 7.00pm
- Sunday: 10.00am - 6.00pm
Service Centre opening times
If you have already made a booking our Service Specialists are here 7 days a week. Our opening hours are:
- Mon - Fri: 9.00am - 9.00pm
- Saturday: 9.00 am - 7.00pm
- Sunday: 10.00 am - 6.00pm
Please note: to continue to improve our services, telephone calls are usually recorded and/or randomly monitored.
In store
For the next three months (February - April 2012), Travel City Direct are in Preston at Fishergate Shopping Centre! Our incredible pop up store is the perfect place to come and chat to our experts about your next holiday, and we'll be hosting all sorts of events for all the family. Opening hours are:
- Mon-Tue 9.00am-5.30pm
- Wed 9.00am-8.00pm
- Thur-Fri 9.00am-6.00pm
- Sat 9.00am-6.00pm
- Sunday 11.00am-5.00pm

Online
You can also complete our enquiry form or write on our facebook wall and we will call you back with your answer.
Queries once you have returned home
Any queries need to go in writing either by email or by post to:
customer.relations@travelcitydirect.com
or
Customer Relations Department:
Travel City Direct
The Galleria
Station Road
Crawley
West Sussex
RH10 1WW
Tel: 0844 557 8830 - Option 2.
Registered Office: Company Secretariat, The Office, Manor Royal, Crawley, West Sussex, RH10 9NU.
Registered in England No. 1873815





