Or call our reservation team on 0844 557 6967
By post
Travel City Direct
The Galleria
Station Road
Crawley
West Sussex
RH10 1WW
By telephone
- Sales and Service: 0844 557 6967
Sales Centre opening times
To get a quote or book a holiday our Travel Experts are here 7 days a week. Our opening hours are:
- Mon - Fri: 9.00am - 9.00pm
- Saturday: 9.00am - 7.00pm
- Sunday: 10.00am - 6.00pm
Service Centre opening times
If you have already made a booking our Service Specialists are here 7 days a week. Our opening hours are:
- Mon - Fri: 9.00am - 9.00pm
- Saturday: 9.00 am - 7.00pm
- Sunday: 10.00 am - 6.00pm
Please note: to continue to improve our services, telephone calls are usually recorded and/or randomly monitored.
Online
You can also complete our enquiry form or write on our facebook wall and we will call you back with your answer.
Queries once you have returned home
Any queries need to go in writing either by email or by post to:
customer.relations@travelcitydirect.com
or
Customer Relations Department:
Travel City Direct
The Galleria
Station Road
Crawley
West Sussex
RH10 1WW
Tel: 0844 557 8830 - Option 2.
Registered Office: Company Secretariat, The Office, Manor Royal, Crawley, West Sussex, RH10 9NU.
Registered in England No. 1873815
Have we already answered your question? Check out our Frequently Asked Questions area to see the answers of popular questions asked by our customers!
Choose the Department you want to contact and we’ll get back to you as soon as possible. If you are enquiring about an existing booking, please provide the reference number, lead name and date of birth in your subject title. We are sorry but we cannot provide price quotes or booking requests via email. To find the most up to date prices, please use our Online Booking service or telephone our Call Centre on 0871 222 5825 who will be very pleased to assist.
Frequently asked questions
Check out our Frequently Asked Questions area to see the answers of popular questions asked by our customers!
Book online
You can book the majority of our holidays online, 24 hours a day, on this website. You can also use this facility if you just want an accurate price - there's no obligation to complete a booking once you've started.
Enquiry Form
Complete our online enquiry form and we will contact you with the answer.
Travel updates
We provide information about the latest travel news, how it might affect your holiday and the new requirements for check-in and hand luggage on this website.
View our brochure online!
Did you know that you can view the Travel City Direct brochure online!
