By post

Travel City Direct
The Galleria
Station Road
Crawley
West Sussex
RH10 1WW

By telephone

Travel City Direct enquiry phone numbers

  • Sales and Service: 0844 557 6969

Please note: to continue to improve our services, telephone calls are usually recorded and/or randomly monitored.

For opening times, please see below.

Call centre opening times

Our call centre is open 7 days a week:

  • Mon - Fri: 9.00am - 9.00pm
  • Saturday: 9.00am - 7.00pm
  • Sunday: 9.00am - 6.00pm

Service Centre opening times

Our call centre is open 6 days a week:

  • Mon - Fri: 9.00am - 7.00pm
  • Saturday: 9.00 am - 6.00pm
  • Sunday: Closed

Queries once you have returned home

Any queries need to go in writing either by email or by post to:

customer.relations@travelcitydirect.com

or

Customer Relations Department:

Travel City Direct
The Galleria
Station Road
Crawley
West Sussex
RH10 1WW

Tel: 0844 557 8830 - Option 2.

Registered Office: Company Secretariat, The Office, Manor Royal, Crawley, West Sussex, RH10 9NU.
Registered in England No. 1873815